Upcoming Events

Mar 16 2021 Online Learning /

TSA Technical Series | Engagement as a Decision Support Tool

12:00 PM - 1:00 PM

Online via Zoom Webinar

10+HST General, Free for TSA members using the access code found in the February 17 e-bulletin!


Meaningful engagement is about more than ticking a box – it’s about convening constructive discussions that make projects and initiatives better and stronger. Effective consultation manages risk. It brings certainty to an inherently uncertain environment and puts your organization in a position where your work is championed by supporters and the process is defensible to criticism from naysayers.

Join us for this 1-hour webinar as Nicole Swerhun, founder of Swerhun Inc., explores why meaningful public and stakeholder engagement is a powerful tool for understanding and responding to community priorities. This presentation will also give examples of how well-delivered engagement leads to more informed decisions, helps manage risks, and contributes to the rich civic ecosystem that makes cities thrive. Attendees will leave with a toolbox of strategies and tips on how to incorporate effective engagement into the process.


About the Speaker

Nicole Swerhun founded Swerhun Inc. in 2004 and since then the firm has delivered over 300 projects for dozens of clients in and around Toronto, across Canada, the US, Bosnia, and Guyana. The firm designs and delivers engagement processes. The team serves as process stewards, not advocating for any particular project outcome, but instead a process that is defensible and meaningful from the perspective of all participants. Swerhun Inc. works exclusively for the public sector and often on high profile, complex, and potentially controversial projects of significant value.

TSA MEMBERS: This event is free for TSA members using the discount code found in our February 17 e-bulletin! Not a member yet? You can join here (and student memberships are free!).

OAA MEMBERS: When registering, please include your full name as registered with the OAA to ensure your certificate of participation is credited properly. Please also include an email address you check frequently to ensure you receive our certificate in a timely manner.